Tagigo User Manual
How to set up, pair, factory reset, and disable your Tagigo tracker with Apple Find My or Google Find Hub. Step-by-step instructions for iPhone and Android.
Tagigo User Manual
Introduction
The InCard Tagigo series offers two versions to fit your tracking needs:
Tagigo - Dual Network
The standard Tagigo is a universal item finder compatible with both Google's Find Hub network and Apple Find My network. Users can choose their preferred network during the initial pairing process. Once paired with an Android device, it operates as a Google's Find Hub locator tag until reset. Similarly, when paired with an iOS device, it functions as an Apple Find My locator tag until reset.
Tagigo G - Google Only
The Tagigo G is optimized specifically for Android users and works exclusively with Google's Find Hub network. This more affordable version offers the same physical design and features as the standard Tagigo, but is not compatible with Apple devices or the Apple Find My network.
Before you start
Before you begin, ensure Bluetooth is enabled on your Android or iOS device, and that the device has internet access via Wi-Fi or cellular service.
Locate the button on the finder, as shown in the image above.
Getting Started
With an Android Device
- Place your finder near your Android device (make sure your Android device is awake and unlocked)
- Press the button once to activate it. If activation is successful, you will hear a beep
- Wait for a half-screen notification to appear
- Follow the on-screen instructions on your Android device to add the Finder to Google's Find Hub network
With an iOS Device (Dual Network Tagigo only)
Note: This section applies only to the Dual Network Tagigo. The Tagigo G (Google Only) version is not compatible with iOS devices.
- Place your finder next to your iOS device
- Press the button once to activate it. If activation is successful, you will hear a beep
- Open the Find My app on your iOS device
- Tap the Items tab, then tap "Add Item" or "+"
- Select "Add Other Item" or "Other Supported Item"
- Once the Find My app detects your finder, follow the on-screen instructions to add it to the Apple Find My network
Using Your Tagigo
Locating Your Finder
- After adding your finder to Google's Find Hub network, you can use Google's Find Hub app on your Android device to locate it.
- ● Tagigo (Dual Network): When paired with an iOS device, you can use the Find My app on your iOS device to locate it.
- ● Tagigo G (Google Only): Works exclusively with Google's Find Hub network on Android devices.
Differences between versions:
| Feature | Tagigo (Dual Network) | Tagigo G (Google Only) |
|---|---|---|
| Price | $12.99 | $11.99 |
| Android Compatibility | Yes | Yes |
| iOS Compatibility | Yes | No |
| Battery Life | Up to 2 years (Android), 1.5 years (iOS) | Up to 2 years |
Factory Reset
- Locate the button on the finder
- Double press the button. You will hear a beep
- Press and hold the button. After 5 seconds, the finder will start beeping once every second
- Continue to hold the button and release as soon as you hear a double beep
- If successful, the Finder will beep four times
After resetting, you can link the finder to a different Google or Apple account. However, if you want to link it to a new Apple account, you must also remove it from its previous Apple account on your iOS device.
Disabling the Finder
- Locate the button on the finder
- Double press the button. You will hear a confirmation beep
- Press and hold the button for 5 seconds. Release once you hear the Finder beep again
- If successful, the finder will beep twice
Re-enabling the Finder
- Locate the button on the finder
- Press the button once. You will hear the finder beep if successful
Removing and Re-pairing the Finder
Users can remove the finder from Google's Find Hub app on the Android device or the Find My app on the iOS devices. If the finder is within Bluetooth range of the Android/iOS device, it will automatically perform a factory reset upon receiving the command from the device. If the finder is out of Bluetooth range, the user should perform a factory reset on the finder either before or after removing it from the app.
To re-pair with an Android or iOS device, follow the instructions in "Get started with an Android device" or "Get Started with an iOS Device".
Compatibility
Tagigo is a universal item finder which can be used with the Apple Find My network or Google's Find Hub network. During initial setup, users can select their preferred network. However, the finder cannot operate on both networks simultaneously. Once a network is selected, the other is automatically disabled. To switch networks, users need to perform a factory reset on the finder.
The Apple Find My network provides an easy, secure way to locate compatible personal items on a map using the Find My app on your iPhone, iPad, iPod touch, Mac, or the Find Items app on Apple Watch. To use the Apple Find My app to locate this item, the latest version of iOS, iPadOS, or macOS is recommended. The Find Items app on Apple Watch requires the latest version of watchOS.
Legal Notice
Use of the Works with Apple badge means that a product has been designed to work specifically with the technology identified in the badge and has been certified by the product manufacturer to meet Apple Find My network product specifications and requirements. Apple is not responsible for the operation of this device or use of this product or its compliance with safety and regulatory standards.
This product has been certified by Google to meet Google's Find Hub network accessory specification. Google is not responsible for the operation of this product. Google is also not responsible for ensuring that the product complies with any applicable safety standards or other requirements.
Apple, Apple Watch, Find My, iPhone, iPad, iPod touch, iPadOS, Mac, macOS, watchOS are trademarks of Apple Inc., registered in the U.S. and other countries. IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Google, Android and Google Maps are trademarks of Google LLC.
For complete technical specifications and detailed troubleshooting, please refer to our online support center or contact customer support.
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